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Hotel Santo, Cologne
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Key details
About the Hotel
Dagobertstr. 22-26,
Cologne,
Germany,
50668,
North Rhine-Westphalia
Hotel Santo is a four-star design hotel located in a quiet residential area in the heart of Cologne. The hotel features a simple design with a unique atmosphere characterized by a blend of modern aesthetics and natural materials. Its proximity to key attractions such as Cologne Cathedral and the River Rhine enhances its significance in the city's cultural landscape. Guests benefit from convenient links to Cologne Main Station, as well as Cologne-Bonn Airport.
Location
Situated within a 10-minute walk from Cologne Central Station, the hotel boasts easy access to public transit options. Ebertplatz Underground Station, just a 6-minute walk away, connects guests to multiple lines throughout the city. Notable attractions such as the Musical Dome, Cologne Chocolate Museum, and Rhineland Nature Park are also within reasonable walking distance, adding to the region's exploration potential.
Rooms
The hotel offers 69 modern and spacious air-conditioned rooms designed with wooden floors and allergy-free features. Each room is equipped with a satellite TV, Nespresso coffee maker, free Wi-Fi, a minibar, and a private bathroom with complimentary toiletries. Some rooms provide additional space for guests seeking more comfort. Safety features, including smoke detectors, a fire extinguisher, and a first aid kit, are readily accessible in all accommodations.
Eat & Drink
Hotel Santo provides a complimentary breakfast buffet to guests each morning. Visitors can grab a snack or a light meal at the on-site snack bar/deli or unwind at the bar/lounge with their favorite drink. The hotel emphasizes a welcoming atmosphere, supported by white décor and ample light throughout the dining areas.
Leisure & Business
Guests have access to various amenities including complimentary newspapers in the lobby and dry cleaning/laundry services. The hotel features a 24-hour front desk, offering convenience for both leisure and business travelers. Free Wi-Fi is available throughout the property, facilitating connectivity for work or leisure.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast selection was impressive, with a variety of tasty choices that made our mornings delightful.view full review
Well-Equipped Room
I was pleasantly surprised by the room's amenities, including a convenient minibar and stylish lighting that enhanced the ambiance.view full review
Accessible Facilities
The accessible features made our stay inclusive and comfortable, ensuring everyone could enjoy their experience effortlessly.view full review
Secure Parking
The underground parking with bike storage was a great addition, offering safety and convenience for our bicycles.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's buffet
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Dagobertstr. 22-26,
Cologne,
Germany,
50668,
North Rhine-Westphalia
Map view
street view
Dagobertstr. 22-26,
Cologne,
Germany,
50668,
North Rhine-Westphalia
City landmarks
Square
Domplatte
990 m
Museum
Cologne Chocolate Museum
2.3
km
Museum
Ludwig Museum
970 m
Museum
Wallraf-Richartz Museum
1.5
km
Museum
Museum of Applied Art Cologne
1.2
km
Museum
Farina Fragrance Museum
1.4
km
Museum
Roman-Germanic Museum
1.1
km
Bridge
Hohenzollern Bridge
1.4
km
Church
Gross St Martin
1.4
km
Church
St. Maria in der Kupfergasse
1.4
km
Church
Church of the Immaculate Conception of the Blessed Virgin Mary in Cologne
1.3
km
Church
St. Maria Himmelfahrt
620 m
Zoo
Cologne Zoological Garden
1.8
km
Museum
Kolumba
1.4
km
Church
Saint Gereon's Basilica
1.3
km
Domkloster 4
Dom Treasury
750 m
Fountain
Fastnachtsbrunnen
1.2
km
Fountain
Jan von Werth Fountain
1.1
km
Public Building
Cologne City Hall
1.3
km
Boersenplatz 1
Edith Stein
850 m
Museum
Cologne's Municipal Museum
980 m
Museum
NS Documentation Centre of the City of Cologne
1.3
km
Park
Rheinpark
2.3
km
Event hall
Lanxess Arena
2.0
km
1 Bischofsgartenstraße
Cologne Philharmonic Hall
1.0
km
Ottoplatz 1
KolnTriangle
1.8
km
Nearby
Church
Cologne Cathedral
590 m
Kunibertsklosser
Basilica of St. Cunibert
470 m
Church
St Ursula
580 m
Eigelstein Torburg
Eigelsteintorburg
230 m
Restaurants
The Bistro
0 m
Dagobertstr. 19-29 Hotel Courtyard Cologne
Brauhaus Em Kolsche Boor
170 m
Eigelstein 121 Am Eigelstein
Reis&Tee China Restaurant
160 m
Thuermchenswall 3
KLAAF Bistro & Restaurant
260 m
Eigelstein 124
Rossini
270 m
Eigelstein 143
Barista Bar Jlocklich
260 m
Gereonswall 1-1a
Il Cancello
280 m
128 Eigelstein
La Dolce Vita
280 m
Eigelstein 145
Dreiviertel
300 m
Eigelstein 134 Close to Eigelstein Towngate
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.9
Location
8.0
Service
8.1
Dining
7.6
Guest reviews
7.8/10
based on 11 reviews
4/5
based on 555 reviews
8.4
8.4/10based on 7292 reviews
#30 of 290 hotels in Cologne based on Tripadvisor
Scott
United Kingdom,
April
2024
8.4/10
The hotel offers very well-designed and spacious rooms with good space to unpack belongings, although the bathroom is on the small side. The service is truly nice and friendly, especially during the check-in process where a glass of sparkling wine was offered. The location is decent but with some street activity nearby. Overall, the dining experience is particularly wonderful, and the facilities are well-kept.
Rooms
8.0
The rooms are very nice and well laid out.
Service
9.0
The service was really nice, and the staff were first-rate, friendly, and efficient.
Location
7.0
The location is decent, but there is some street activity in the neighborhood.
Dining
9.0
The dining experience is especially wonderful with very extensive options.
Facilities
9.0
The facilities are great and well-maintained.
John
United Kingdom,
April
2024
8.6/10
My stay at the hotel was fantastic! The rooms were great, clean, and quiet, and the breakfast was superb. I am definitely considering booking again next year. However, the rooms were a bit small, although equipped with modern necessities. The mattress could have been softer, but overall, it was a very good experience.
Rooms
8.0
The rooms were small but equipped with very modern necessities. I found them clean and quiet, making my stay comfortable.
Service
9.0
The service at the hotel was top-notch! The staff were very polite and concerned about making my stay enjoyable. They were welcoming and accommodating throughout.
Location
9.0
The location of the hotel was perfect for me. It was within easy walking distance of the cathedral and the railway station, which made it very convenient for exploring the city.
Dining
8.0
The dining experience was very good, with a lot of different choices, both sweet and savory. The food was well-cooked and presented, and the staff were friendly.
Facilities
9.0
The facilities at the hotel were great. The size of the hotel and the cleanliness of the bathroom added to the overall positive experience.
Neil
United Kingdom,
April
2024
8.0/10
The hotel is ideally situated for exploring the city, with stylish surroundings and only a short walk to major attractions. While the lobby bar underneath added a nice touch, the overall value for money was a bit lacking in the local area.
Rooms
8.0
The room was clean and cozy, but the noise levels could be a bit bothersome at times. Despite the small size, it was well-organized with all the necessary comforts, a spacious bathroom, and an outstanding shower. Having a coffee maker was a great added bonus.
Service
7.0
The service was friendly and helpful, especially Wibke, who welcomed us with a glass of sparkling wine at check-in and assisted with our luggage during a late check-out. The staff at the reception desk and bar were also accommodating, even during late hours. However, there were some limitations in improving the service quality throughout my stay.
Location
9.0
The hotel's location was perfect for starting a city exploration, being close to the center, Dom Cathedral, and within a short walk to markets. While convenient for tourists, the proximity to key sites was a definite plus, though the surrounding area seemed a bit overpriced for basic amenities.
Dining
8.0
The dining experience was generally superb, except for some overcrowding at breakfast this time. The wide variety of delicious options definitely left a positive impression for future visits, especially the grilled meat selection.
Facilities
8.0
The hotel's facilities were up to par, offering a comfortable and enjoyable stay. While no significant issues were noted, the overall value for money could have been slightly improved given the surrounding area.
Peter
United Kingdom,
February
2024
7.6/10
The hotel offers well-designed and spacious rooms with good storage space. However, the placement of inappropriate decorations may be off-putting. The service is a mix of surly and nice encounters, with some improvement needed in respecting guests' privacy. The location is convenient for accessing the central train station but has occasional issues with the neighborhood ambiance. The dining experience offers a great range of breakfast options, although some extra charges may apply. Overall, a decent stay with minor areas for enhancement.
Rooms
8.0
The rooms are very well designed, spacious, and have good storage space, with a well-laid-out bathroom.
Service
7.0
The service is a mix of being a bit surly at times during check-in, but overall, it is nice. There are instances where staff entered the room without proper acknowledgment.
Location
8.0
The hotel is about a 10-minute walk to the central train station and Kölner Dom, offering a super location. However, the neighborhood has some presence of individuals living on the streets.
Dining
8.0
Facilities
7.0
The hotel offers various facilities such as room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Gloria
United States,
December
2023
8.2/10
I had a great stay overall at this hotel. The room was tidy and spacious, the large bathroom with an excellent shower was a nice touch. It met all our needs during the weekend, although the lack of English TV channels was a bit of a downside. Still, I managed to enjoy some radio instead.
Rooms
8.0
The room was spacious and comfortable, and the bathroom was excellent with a great shower.
Service
9.0
The staff here were excellent, very helpful, and friendly. They really went above and beyond to ensure a good service experience.
Location
9.0
The hotel's location was ideal, providing easy access to the city center and tourist sites while still offering a quiet area for a good night's rest.
Dining
7.0
The dining experience was nice with a good variety of hot and cold food options available, ensuring a satisfying meal.
Facilities
8.0
The hotel facilities were great, offering everything needed for a comfortable stay.
Charles
United States,
December
2023
7.8/10
My stay at the hotel was a pleasant experience overall. The rooms were super nice, clean, and modern, with a big window providing a great view. The staff was extremely welcoming and helpful, especially with issues like hotel parking. However, there were some gaps in knowledge about local attractions and dining options in Cologne. The location was convenient, walking distance to the city center, though the neighborhood around the hotel was not very inviting. The dining experience was good with plenty of choices, but slightly overpriced.
Rooms
8.0
The rooms were well sized and had a coffee machine, making my stay very comfortable.
Service
9.0
The staff was super, super friendly and committed to ensuring a great visit.
Location
7.0
The hotel's location is convenient, within walking distance to the city center and key landmarks like the railway station, the cathedral, and the river.
Dining
7.0
The dining experience was really good with lots of choices, but I felt it was a little overpriced.
Facilities
The hotel offers room service, dry cleaning, housekeeping, and laundry services and also provides a welcome drink for guests upon arrival.
Henry
United Kingdom,
December
2023
7.8/10
The hotel is in a central location, close to the main station, with lovely service and decent dining options. The rooms are clean, warm, and well-equipped, but lack air conditioning, which can make them a bit stuffy overnight.
Rooms
7.0
The rooms were very clean and warm enough, equipped with a mini bar, desk, fancy lights, and decorations.
Service
9.0
The service was lovely, with excellent assistance and kindness from the staff.
Location
8.0
The location is quite central, just a little walk from the main station, making it perfect for a stopover or catching a train the next morning.
Dining
7.0
The dining experience is decent, offering tasty options, but not exceptional.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Jim
United States,
October
2023
8.8/10
My stay at the hotel was simply fantastic. The location couldn't have been better, with easy access to the cathedral, the river, and the train station. The rooms were modern, clean, and surprisingly spacious, offering a pleasant stay. The service was top-notch, with friendly and helpful staff. However, the dining experience left much to be desired with limited options. Despite that, the facilities were enjoyable, and the overall value for money was excellent.
Rooms
9.0
The rooms were modern, clean, and surprisingly spacious, making my stay very comfortable.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
10.0
The hotel's location was ideal, within easy walking distance of key attractions like the cathedral and the river.
Dining
8.0
While the dining options were a bit limited, the quality of the food was excellent.
Facilities
8.0
The facilities were enjoyable, providing a comfortable and pleasant experience.
Will
United Kingdom,
October
2023
7.0/10
The hotel offers spacious, cosy, and stylish rooms, with a good breakfast selection. Despite being located near the main street, the rooms feel cheap and uncomfortable for walking barefoot. The service was kind and helpful, especially regarding parking arrangements. The location is convenient for accessing Cologne's main train station and Christmas Markets, although not in the nicest area. The dining experience was adequate, with great staff serving breakfast. Overall, a mix of positives and negatives in different aspects of the stay.
Rooms
7.0
The rooms are spacious, cosy, and stylish, with a good breakfast selection.
Service
8.0
The service was kind and helpful, especially regarding parking arrangements.
Location
6.0
The location is convenient for accessing Cologne's main train station and Christmas Markets, although not in the nicest area.
Dining
7.0
The dining experience was adequate, with great staff serving breakfast.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
Larry
United States,
May
2023
6.8/10
The hotel is conveniently close to the train station and town center, making it easy to explore the city. The rooms are comfortable and functional, but some may find them a bit small. The service, however, was lacking as only trainees were running the hotel without experienced staff. The dining experience was good overall, with a wide selection, but the absence of a restaurant or bar on-site was a drawback. The location offers easy access to transportation but can be noisy in the mornings. Despite some shortcomings, the hotel provides a decent value for the money.
Rooms
8.0
The rooms were comfortable and functional with openable windows and perfect lighting for reading in bed.
Service
5.0
Service was lacking as only trainees were managing the hotel without experienced staff.
Location
7.0
The hotel is close to the town center and easily accessible via the underground, but can be noisy in the mornings.
Dining
7.0
The dining experience was good, but the absence of a restaurant or bar on-site was a drawback.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
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